Privacy policy

At Thaal Supply, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and store your data when you interact with our website and services. By using our website, you consent to the practices described in this policy.

Information We Collect:

Personal Information:

We may collect personal information, such as your name, email address, phone number, shipping address, and payment information when you place an order, create an account, or contact us.

Non-Personal Information:

We also collect non-personal information, such as demographic data, IP addresses, browser types, referring/exit pages, and operating systems, through the use of cookies and similar technologies.

Use of Your Information:

Order Processing and Customer Support:

We use your personal information to process and fulfil your orders, communicate with you regarding your purchases, and provide customer support.

Personalisation:

We may use your data to personalise your shopping experience, recommend products, and tailor our communications to your preferences.

Marketing Communications:

With your consent, we may send you promotional offers, updates, newsletters, and marketing communications. You can opt-out of receiving such communications at any time.

Legal Compliance:

We may use and disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

Data Sharing:

Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other services. These providers have access to your personal information only as necessary to perform their functions and are obligated to protect its confidentiality.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs.

Legal Obligations and Protection:

We may disclose your information to comply with legal obligations, enforce our terms and conditions, protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention:

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security Measures:

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights:

You have the right to access, correct, update, or delete your personal information. You can also request a copy of the data we hold about you. If you wish to exercise any of these rights or have any privacy-related concerns, please contact us using the information provided below.

Children's Privacy:

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of those third parties before providing any personal information.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy